Quick insight into changing customer needs and barriers
The consequences of the lockdown and Corona
In this crisis, our way of living, working and relaxing has suddenly changed completely. During the lockdown very rigorous, but we face a long period of change.
What does this do with people's needs and barriers and what does this mean for the success of your company?
Immerse yourself in the changing customer
Use our fast, accessible tools to gain in-depth insight into this:
- Customer panel How is the Netherlands? in collaboration with respondenten.nl
- Online communities
- Digital in-depth interviews
- Digital group discussions
We help you to organize the research and advise you on how to implement the learnings.
Customer and market research is part of 95% of our projects. Understanding the needs and barriers of the customer is the fuel of all our projects. Primarily, this is qualitative (in conversation, low n), and if we validate, it is quantitative through live experiments and surveys. The difference with market research agencies? We do not provide research reports; we will always process the results into improving a concept and advice. That makes the difference between knowing and improving.
Want to know more about research?
Please contact Heidi Wielens, or make an appointment via Ellen: 030-6026000.